📦 Orders & Shipping
🔹 Do you offer worldwide shipping?
Yes! We ship to most countries. Shipping rates and delivery times vary depending on the destination.
🔹 How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track your order on our website or through the carrier’s tracking system.
🔹 Can I change my shipping address after placing an order?
If your order hasn’t been shipped yet, we may be able to update the address. Please contact us as soon as possible.
🛍️ Products & Sizing
🔹 What is a gandoura?
A gandoura is a traditional North African garment, known for its loose, comfortable fit and elegant design. It is typically worn for prayers, gatherings, or casual wear.
🔹 How do I choose the right size?
Our gandouras come in various sizes. Please refer to our size guide on the product page to find the best fit for you. If you're unsure, feel free to contact us!
🔹 What materials are used in your gandouras?
We use premium fabrics as cotton, silk blends, and breathable synthetics to ensure comfort and durability. Each product description provides specific material details.
🔹 Are your gandouras suitable for all seasons?
Yes! We offer lightweight options perfect for summer, as well as thicker fabrics for cooler weather.
🔄 Returns & Exchanges
🔹 What is your return policy?
We offer a 15 day return policy. Items must be unworn, unwashed, and in original packaging.
🔹 Can I exchange my gandoura for a different size?
Yes! If the size doesn’t fit, you can request an exchange within 5 of receiving your order. Contact us for assistance.
🔹 Do you offer refunds?
Yes, we issue refunds for eligible returns. Refunds will be processed once we receive and inspect the returned item.
💳 Payments & Discounts
🔹 What payment methods do you accept?
We accept credit/debit cards, PayPal, Apple Pay, and other secure payment methods.
🔹 Do you offer discounts or promotions?
Yes! Follow us on our socials and subscribe to our newsletter for exclusive discounts and special offers.
📩 Contact & Support
🔹 How can I contact customer support?
You can reach us via:
📧 Email: imanify.contact@gmail.com
📱 Social Media
Still have questions? Feel free to reach out—we’re happy to help!
